Contact Filenest
Questions about the product, billing, privacy, or a workflow you want Filenest to support? Get in touch directly.
Product and technical support
Email info@mischicat.com and include the macOS version, Filenest version, and a brief description of the issue. Do not attach sensitive client documents.
Billing and refunds
Include the email address used for purchase and your Paddle order number. Review the Refund Policy before submitting a request.
Security reports
Use the subject line “Security report” and provide steps that reproduce the issue. Please avoid sending real confidential documents or license keys.
Product feedback
Filenest is shaped by real document-heavy workflows. Suggestions from immigration consultants, lawyers, accountants, and other professionals are especially useful.