Refund Policy
Effective date: June 2026
We want you to be confident buying Filenest. If it's not right for you, getting your money back is straightforward.
14-day money-back guarantee
If you're not satisfied within the first 14 days, email us for a full refund — no questions asked. This applies to Monthly, Annual, and Lifetime plans.
After 14 days — subscriptions
Monthly and Annual subscriptions are non-refundable after the 14-day window. You can cancel at any time to stop future charges.
After 14 days — Lifetime
Lifetime purchases are non-refundable after the 14-day window.
How to request a refund
Email info@mischicat.com with your order number and the email used to purchase. Paddle processes refunds within 5–10 business days.